FAQs

How long will it take to receive my order?

All orders will be dispatched the next working day.

UK orders will be sent via Royal Mail Tracked 48 with Signature, which takes 2-3 working days for UK deliveries.

Are brakes included?

Yes, all skate pairs come with a brake on the right skate. The brake can be removed or put on the left skate, if you prefer. They can also be placed on the front of the skate instead of the back.

What if I ordered the wrong size?

Our skate sizes are accurate with shoe sizing, so it isn’t expected be an issue. It’s totally normal for the skates to take a few uses to feel comfortable, so don’t worry if it feels a little tight/loose in some areas.

SIZING: Although our skates are made true to shoe size, you may want to order a size UP for a less snug fit. We offer free exchanges, if you need to swap them out for a different size.

Returns of undamaged/unused items and defective items will be accepted within 14 days of receipt, just shoot us an email or DM on Instagram for returns info.

To ensure your return is accepted, skates should only be worn indoors until you’re sure you want to keep them, to prevent signs of use/damage.

Can I cancel my order?

Yes, you have until dispatch to cancel the order! Just shoot us an email or DM on Instagram to let us know.

Will you be releasing more colours/sizes?

Definitely. We have lots of ideas for future colours, and hope to be more size-inclusive as we establish our brand. If you’ve got any suggestions, just shoot us an email or DM on Instagram to let us know.